This agreement outlines the T&Cs that apply to using the Auckland Hospital Foundation’s website, subscription products or online channels.

Ownership and name

The Auckland Hospital Foundation website is owned and run by the Auckland Hospital Foundation, a New Zealand-owned registered charity working to financially support projects, research and education for adult health services within Auckland District Health Board.

For all donations made through this website, the name that will appear on cardholder statements is our trading name and legal name: Auckland Hospital Foundation.

Donations refund policy

We are very grateful for your support of the Auckland Hospital Foundation.  Because of the nature of charity donations, no refunds will be issued for previously-submitted donations.  Please make sure the amount you enter in the online donation form is the amount you wish to give.  Should this amount be incorrect, please contact us.  You can change or cancel future regular donation payments at any time by calling 09 307 6046 or emailing

Specific conditions relating to Direct Debit notices and disputes

  1. The customer (Acceptor) agrees that the Auckland Hospital Foundation (Initiator) must give the Acceptor at least 2 days’ prior notice of each direct debit, including the first direct debit in a series.
  2. Changes to the amounts or dates of a series of direct debits require 30 days’ prior notice to the Acceptor.
  3. The Acceptor can also agree with the Initiator to receive a same day notice for direct debits specifically requested by the Acceptor.
  4. All notices must be in writing, but can be delivered electronically, if the Acceptor has agreed that with the Initiator.
  5. The Acceptor can also ask the Initiator to reverse a direct debit up to 120 days after the direct debit if:
    1. the Acceptor didn’t receive proper notice of the amount and date of the direct debit, or
    2. the Acceptor received notice but the amount or date of the direct debit is different from the amount or date on the notice.
  6. If the Acceptor dishonours a direct debit but the Initiator retries it within 5 business days of the original direct debit, the Acceptor understands that the Initiator doesn’t need to notify them again about that direct debit.

For a complete guide to Direct Debit Terms and Conditions, please click here.

Agreement to terms

These terms apply to the entire contents of this site. By viewing and using the site you will be deemed to agree to these terms.

General obligations

You agree not to:

(a) damage, interfere with or harm the website or any network or system underlying or connected to them, or attempt to do so; or

(b) use a robot, spider, scraper, or other automated means to access the website or information featured on it for any purpose.

We may revise these terms at any time. Any changes will take effect once notified through a post on the site. The right to use any product or service offered by the Auckland Hospital Foundation site is personal to you and is not transferable to any other person or entity. The Auckland Hospital Foundation has the right to change or discontinue any aspect or feature of this website at any time. Any information provided on this website is to be used for informational/educational purposes only. It should not be used as a substitute for seeking professional care. While every care has been taken in the preparation of the information contained in this website, users are reminded that the Auckland Hospital Foundation cannot accept any legal liability for any errors or omissions or damages resulting from reliance on the information contained in this website.


© Copyright Auckland Hospital Foundation

The site and material posted on this site is subject to copyright. Subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context, permission is granted for the information contained in the website to be copied, used and/or distributed under the following conditions only if:

• the source is acknowledged
• no fee is charged
• it is used for Auckland Hospital Foundation awareness, promotion or donation purposes
• no alterations are made to the selected material
• internet sites link to this site rather than copying files

Where the material is being published or issued to others, the source and copyright status must be acknowledged.


The Auckland Hospital Foundation website has links to third party websites and resources. The foundation is not responsible or liable for the availability or accuracy of any such link or resource, or for the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by the Auckland Hospital Foundation. Visitors to the Auckland Hospital Foundation’s website assume all risk arising from their use of any link to third party websites or resources.