AHF adheres to the following principles:
AHF collects and uses personal information from supporters including: addresses, telephone numbers, email addresses, date of birth and event attendance; relationships with other supporters, banking establishment and donation dates/amounts.
Specific requests made by supporters are recorded; for example, requests to not be contacted via phone or to be excluded from certain mailings, as well as specific information provided by supporters, such as motivation for support, any correspondence with AHF, and highlights from interactions.
Other ways of supporting AHF will also be recorded, such as being a regular monthly supporter (Family Member) or considering, intending or having already included a gift for AHF in a Will.
The type of relationship with AHF is also specified, such as private individual, trust, organisation etc. AHF may use and track non-personally identifiable information from our official website(s), such as usage and volume statistics, for research purposes in order to further develop our marketing activities.
Personal information is collected for the following purposes:
When donations are disclosed to Auckland Hospital or Auckland Hospitals Research and Endowment Fund these organisations’ privacy policies come into effect.
It should be noted that from time to time Auckland Hospital may be open to an Official Information Act request regarding donations received, but that donors’ individual details, which are not held by Auckland Hospital but may be known through the course of working together are, wherever possible, redacted and maintained in confidence from these requests.
Sometimes supporters have the option to have their name publicly associated with their donation. However, the supporter is asked if they would like to have their name associated with their donation, otherwise the default is that all donations are not to be publicly announced. If comments given can either directly or indirectly identify the supporter, permission will be sought prior to use in any promotional materials.
All access to supporter financial information is strictly limited to professional staff responsible for processing and reporting on this data. To meet New Zealand Inland Revenue legal and audit requirements all financial information storage meets PCI compliance requirements. For online payments, AHF uses only fully accredited processing services. All information held electronically is managed for network security and protected from breach vulnerability by Health New Zealand’s Information Technology Services, Health Alliance.
Under the Privacy Act 2020 you have the right to access and request a correction to your personal information. To ensure that your recorded personal information is accurate and up-to-date, please notify AHF of any changes to your personal details as soon as possible through the following contact methods:
Phone: 09 307 6039
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