Enhancing the patient and whānau experience

Hospitals are often the setting for some of life's most difficult moments. Your support helps us ease that journey.

Your gifts help us create a more welcoming, comfortable environment for patients and their whānau. From thoughtfully designed spaces to providing extra TLC, you contribute to therapeutic benefits that truly make a difference.

This team is at the forefront of cancer treatment in New Zealand

Your impact goes over and above the essentials

While government funding covers essential hospital services, with you, we bring the heart-warming touches that help people feel truly cared for and enhance their experience.

Patients and their whānau might feel anxious, distressed, or uncomfortable – perhaps awaiting answers or awaiting treatment. In those moments, something as simple as a volunteer offering a warm cup of tea or a visit from a therapy dog can brighten their day.

At the Buchanan Rehabilitation Centre for people on a mental health healing journey, a sensory garden provides therapeutic benefits, engaging their senses: touch, scent, and even cooking with fresh herbs and plants. For stroke patients, a baking therapy group supports their rehabilitation, allows them to connect with others, and provides moments of normality and joy. Volunteers, like Ann and her furry friend Gracey, visit patients and their families to put smiles on their faces at an otherwise tough time – these little extras make a real impact.

These invaluable improvements and experiences are made possible by the generosity of our community. And they are at the heart of why we exist: to ensure every patient and every whānau receives the best possible care.

“The impact of Desmond’s gift will be ongoing and very helpful to other families, and it is comforting to know he is supporting family-centred care and involvement for patients.”

– Dr Farnsworth-Grodd, relative of Desmond Schollum, who left an extraordinary gift in his will – enabling the refurbishment of over 40 whānau rooms.

Your impact at a glance

Here’s a glimpse at what your support has made possible so far:

44 hospital whānau rooms have been refurbished, to create welcoming, calming spaces for families and friends

A sensory garden for mental health patients has been built to support therapy and healing

6,000 Patient Care Packs have been distributed to provide patients with a little extra TLC and comfort

A baking group has been supported to help stroke patients rehabilitate through meaningful, hands-on activity

Hundreds of volunteer hours have been spent dedicated to caring for patients and whānau across the hospital

Vibrant artwork has been installed throughout the hospital to uplift and inspire patients and visitors

Taxis have been provided for cancer patients to ensure they can attend vital treatment appointments

Your impact in patient and whānau experiences

Be inspired by news and stories that showcase the difference our supporters are making at Auckland City Hospital

Lesley makes a heart-warming difference

Meet one of our 300+ hospital volunteers, Lesley Rae, who brightens lives in her three volunteering roles.

Small pack, big impact: your kindness counts

Supporting patients who arrive alone, without the essentials, and without the means to get them.

Handcrafted blankets knitted with kindness

Our heartfelt thanks to our wonderful Knitting Club for hand-crafting 100 beautiful knee blankets for patients.

Ann & Gracey: Bringing smiles through volunteering

Each week, Ann and Gracey walk through our doors, bringing comfort where it’s needed most.

Zia’s story

We’re grateful for our 300+ amazing volunteers, including the inspiring Zia Prasad. Read her story here.

Bringing comfort through art with Art Advisor, Penny Stotter

Discover the impact of the 4,326 artwork donated to Auckland City Hospital.

Wh?nau rooms rejuvenation project

The $1.2M project to refurbish 44 wh?nau rooms across Auckland City Hospital was funded by generous donations, ensuring the spaces respect tikanga M?ori and are comfortable for people of all cultures and ethnicities.