Emergency Department
Auckland City Hospital is home to one of Australasia's busiest emergency departments.
When you support this department, you’re helping the incredible, life-saving team care for around 85,000 New Zealanders every year – people who arrive at our hospital when they least except it, and some whose lives depend on it.
The team’s impact
Auckland City Hospital’s Emergency Department (ED) is:
- Always open, always caring: around 230 people receive urgent or unexpected care there every day.
- One of the busiest EDs in New Zealand – serving around 80,000 patients annually – placing it in the top tier nationally for emergency care demand.
- Responsible for high-acuity, complex cases, with nearly 40% of its patients admitted to hospital for further treatment.
- One of two major trauma centres serving the Auckland region, treating over 1,600 trauma patients each year, with more than 1 in 4 severely injured.
- Focused on improving outcomes for Māori and Pacific patients, ensuring culturally safe, equitable emergency care.
Supporting this team improves what’s possible in the ED – providing better facilities, advanced treatments, new technologies, and life-saving research.
This team is at the forefront of caring for people in life or death crises. What makes us unique?
- As a national hub for complex care, patients from across Aotearoa are transferred here for specialist treatment not available elsewhere.
- Dedicated adult emergency expertise – unlike most hospitals, our ED focuses solely on adults with complex needs in medical, trauma, and surgical emergencies.
- Our ED is the front door to our hospital's other life-saving departments – stabilising patients for NZ’s only heart and lung transplant team, the largest liver and kidney transplant services, plus advanced neurosurgery and oncology care.
- The team is deeply involved in clinical research and training, shaping the future of emergency medicine across Aotearoa.
Your donation can support the ED team in saving more lives.
Supporting this incredible team and investing in cutting-edge ED technology will enable faster, safer, better emergency care for every patient and whānau.
Supporter highlights so far
$323,000 has been donated to fund a ground-breaking new method for resuscitation (CPR) training
Funding has been provided to the Emergency Department Workplace Wellbeing Improvement Network
Televisions and artworks have been donated and installed to help ease patients' anxiety and stress
Support the national hub for life's most complex emergencies
People come to our ED in their most critical moments; they need immediate care, which could mean the difference between life and death.
To go beyond what government funding can achieve, the ED team is counting on us to provide advanced equipment, cutting-edge technology, and vital resources to help them deliver world-class, life-saving care.
HOW YOU CAN HELP
Let's do more for ED patients
The ED team works alongside Auckland City Hospital's surgical, ICU, and retrieval services to deliver highly coordinated trauma care. The more our front-line team can do to prepare critically ill patients for these services, the better people's outcomes will be.
In 2025, the ED underwent a major redevelopment to expand space, reduce crowding, and improve patient flow, making it one of New Zealand's most fit-for-purpose EDs. But as the lifeline in some of the country’s most urgent cases, the team needs our support to ensure world-class emergency care for every patient – every hour, every day.
Your donations could help bring groundbreaking emergency care technology to New Zealand or further enhance treatment spaces, which could speed up patient care or improve what's possible for patients in critical condition.
Following a devastating car accident, Jo (pictured) knows first-hand how vital it is that our team has the best resources. On arrival at Auckland City Hospital’s Emergency Department, Jo’s chance of survival was less than 50% and stopping her internal haemorrhaging was the first priority, with a 15-strong team working through the night to save her life. After 13 weeks in hospital, her 10-year-old son said, "The doctors gave me my mum back." Watch Jo's story.
You can help provide the latest tech and extra support the team needs to deliver world-class care for others like Jo – so they too can go home to their kids.
News and research in our Emergency Department
Catch up on the incredible work happening in Auckland City Hospital’s Adult Emergency Department.
Meet the patients
Auckland City Hospital’s Emergency Department has cared for countless people who have experienced first-hand the team’s commitment to delivering the best possible outcomes.
Grateful Janice finds way to say ‘thank you’ for life-saving care
Ian’s remarkable story of survival, recovery and determination
Forever grateful – “The doctors gave me my mum back”
Help this team do even more
for people in their care.
